Questions and answers
🚖 Questions about the Airport Transfer Innsbruck
Here you will find answers to our transfers from/to Innsbruck Airport.
Do you offer an Airport Transfer Innsbruck directly to the hotel?
Yes, with our Airport Transfer Innsbruck we will bring you reliably and comfortably directly to your hotel or apartment - without any detours.
How do I find my driver at the airport?
Your driver will be waiting for you directly in the arrivals area of the airport with a name sign. You will recognize him immediately and won't have to search for long.
Are there child seats or infant carriers in the vehicle?
For the safety of our youngest guests, we provide child seats and baby car seats free of charge. Please let us know when booking if you require these.
Can I also book a Taxi Innsbruck for private journeys within the city?
Naturally! In addition to airport transfers, we also offer Taxi Innsbruck rides for city trips, excursions or individual transfers.
Are pets allowed in the vehicle?
Yes, pets are also welcome. Please let us know in advance so that we can make the best possible arrangements for the transfer.
What extras are available in the vehicle?
Our vehicles are modernly equipped and offer you additional comfort - including free Wi-Fi, water bottles and chargers for your mobile devices. We also have plenty of storage space for ski and snowboard equipment so that your transfer to the Tyrolean ski resorts is stress-free and comfortable.
Do you also drive at night or early in the morning?
Yes, our service is available to you around the clock. Whether your flight lands late or takes off early - we are there for you.
Are there fixed prices for the Airport Transfer Innsbruck?
Yes, with us you benefit from transparent fixed prices with no hidden costs - regardless of the traffic situation or time of day.
💳 Questions about booking, payment & cancellation
What is the easiest way to book my Airport Transfer Innsbruck?
The quickest way is to use our online form. Alternatively, you can also contact us by phone or e-mail.
Which payment methods do you accept?
You can pay for your transfer conveniently in cash to the driver, by credit card or on account.
Are there additional costs for flight delays?
No - we monitor your flight arrival in real time. If your flight is delayed, you will not incur any additional costs.
Can I cancel my transfer after booking?
Yes, you can cancel your journey free of charge up to 24 hours before pick-up.
What happens if my flight is canceled at short notice?
If your flight is canceled, please inform us immediately. We will offer you a free rebooking or flexible cancellation.
Will I receive an invoice for my journey?
Of course - you will receive a proper invoice for your Airport Transfer Innsbruck or Taxi Innsbruck service on request.
🎿 Questions about transfers to ski resorts in Tyrol
Our specialty: comfortable and safe transfers to the most beautiful ski resorts in Tyrol.
Which ski resorts in Tyrol can I reach with your service?
We offer transfers to all well-known winter sports resorts, including Ischgl, St. Anton am Arlberg, Sölden, Serfaus, Gerlos and many more.
Is there enough space for ski and snowboard equipment?
Yes, our vehicles have sufficient storage space for skis, snowboards and luggage - at no extra cost.
Do you also offer group transfers to the ski resorts in Tyrol?
Yes, we organize transfers for families, groups of friends and tour operators - comfortably by minibus or van.
Can I also book the transfer as a return trip?
Of course - we pick you up at the airport, take you to the ski resort and drive you back after your vacation.
🌍 Questions about international transfers
We are also on the road for you outside Tyrol.
Do you offer transfers from other airports such as Munich or Zurich?
Yes, in addition to the Airport Transfer Innsbruck, we also drive to and from international airports such as Munich, Zurich or Salzburg.
Can I book a transfer directly from Innsbruck to another city?
Yes, our Taxi Innsbruck service also takes you flexibly to South Tyrol, Vorarlberg or other regions of Austria.
Is it possible to book a transfer for business trips?
Of course - we offer discreet and comfortable business transfers with modern vehicles and WLAN.
Are long-distance transfers also possible?
Yes, whether to Munich, Verona or Zurich - we offer comfortable long-haul journeys at transparent prices.